Business use of emotional intelligence: Emotional intelligence is the key to success
The rules of success are changing with times. It’s not the cards you’re dealt it’s how you play the game. Modernisation and the satellite revolution has brought knowledge and learning closer. The functional know-how and expertise is therefore assumed to be of high standards and linked with performance. The question thus arises as to what differentiates a star performer from others. EQ-IQ interface is thus most powerful area of influencing the performance. It inter-relates the cognitive and emotional faculties and competencies for optimising the decision making process and operational performance of a person. Emotional intelligence is considered to play a crucial role in the modern business life. Its principles help in evaluating and influencing business person’s behaviour, management styles, attitudes, interpersonal skills and potentials and is considered to have great relevance in areas like job profiling, planning, recruitment and selection. Successful business people or manag...